Shipping Policy

At Homreo.com, we strive to provide our valued customers with a seamless online shopping experience. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of products purchased from our ecommerce online store. By placing an order on Homreo.com, you agree to comply with this Shipping Policy.

Order Processing Time:
1.1. Upon receiving your order, we will process it within 7 business days. This includes verification, quality checks, and packaging to ensure your items are prepared for shipment.

Shipping Methods and Delivery:
2.1. We offer various shipping methods to accommodate your preferences and requirements.
2.2. The available shipping methods, estimated delivery times, and associated costs will be displayed during the checkout process. The estimated delivery times are calculated based on business days and do not include weekends or public holidays.
2.3. Please note that delivery times may vary based on factors beyond our control, such as customs delays, weather conditions, or other unforeseen circumstances. We will make every effort to inform you of any significant delays and work towards a resolution.

Shipping Destinations:
3.1. Homreo.com currently ships to addresses within UNITED STATES. Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delivery issues. We reserve the right to cancel orders with incomplete or incorrect shipping information.

Order Tracking:
4.1. Once your order has been shipped, we will provide you with a tracking number via email or through your Homreo.com account. You can use this tracking number to monitor the progress of your shipment on the respective courier’s website.
4.2. Please allow up to 24 hours for the tracking information to become available after receiving the tracking number.

Shipping Charges and Customs Duties:
5.1. Shipping charges will be calculated based on the selected shipping method and the destination of your order. The applicable shipping charges will be displayed during the checkout process.
5.2. Customs duties, taxes, and any other fees associated with the importation of products are the responsibility of the customer. Please be aware of your country’s customs regulations and any potential charges that may apply.

Delivery Issues and Non-Delivery:
6.1. In the rare event that your order is not delivered within the estimated time frame or is lost in transit, please contact our customer support team. We will initiate an investigation with the respective shipping carrier to resolve the issue promptly.
6.2. If the non-delivery is due to an incorrect or incomplete shipping address provided by the customer, we will not be held responsible. Additional shipping charges may apply for re-sending the order.

Order Modifications and Cancellations:
7.1. Requests for order modifications or cancellations should be submitted as soon as possible through our customer support channels. We will make every effort to accommodate your request, but we cannot guarantee changes or cancellations once the order has been processed and shipped.

Returns and Refunds:
8.1. For information on our return and refund policy, please refer to our Returns Policy on Homreo.com.

Contact Information:
9.1. If you have any questions or need further assistance regarding our Shipping Policy, please contact our customer support team via info@homreo.com.

Homreo.com reserves the right to update or modify this Shipping Policy at any time without prior notice. It is your responsibility to review the policy periodically to stay informed of any changes.